Smart Digital Systems in the Workplace

As an official partner of the European Agency for Safety and Health at Work (EU-OSHA), the Federation of European Ergonomics Societies (FEES) proudly supports the 2023–2025 Healthy Workplaces Campaign: Safe and healthy work in the digital age. This initiative highlights the growing role of smart digital systems in improving occupational safety and health (OSH) across Europe.

From an ergonomics and human factors perspective, smart digital technologies—such as wearable devices, sensor networks, AI-driven analytics, and virtual reality training platforms—have significant potential to enhance workplace safety, health, and well-being. These tools enable early identification of ergonomic risks, provide real-time data on physical strain and environmental hazards, and support timely interventions. They are especially valuable in high-risk industries and for vulnerable worker groups, including older employees and those with specific health conditions.

However, digital systems must be implemented according to user-centred design principles to be practical and ethically sound. FEES stresses the importance of involving workers and their representatives in designing, deploying, and monitoring these technologies. Transparent communication, responsible data management, and training are essential to building trust and acceptance. When workers understand and influence digital tools, safety, satisfaction, and engagement improve significantly.

At the same time, we must remain vigilant about the challenges posed by digitalisation. Over-reliance on automation, excessive monitoring, lack of usability, and insufficient training can lead to new psychosocial risks such as stress, cognitive overload, and mental fatigue. Smart systems should always complement, not replace, traditional OSH strategies like ergonomic workplace design, inclusive organisational policies, and direct human support.

As FEES, we advocate for integrating digital innovation with ergonomic principles to create safe, inclusive, and sustainable workplaces. We call on our member societies, researchers, practitioners, and partners to actively contribute to this campaign by sharing knowledge, good practices, and critical reflections on the human-centred use of smart technologies in OSH.

Explore the EU-OSHA campaign: https://healthy-workplaces.osha.europa.eu

STREAMLINING THE PRODUCTION PROCESS AND REDUCING STRESS

Bernard Michez and Samuel Le Gal
www.ergotec.fr

About ERGONOMICS PRACTICE EXAMPLES

The field of practice of professional ergonomists is very wide and covers all aspects concerning the health, well-being and productivity of people at work. Some ergonomic interventions concentrate on designing workplaces so that the work can be done comfortably and safely over a long period. Others look at the safety and ease of use of tools and computer interfaces. Others look at the organization of work systems to optimize workflow and avoid errors.

These papers do not cover all the areas of ergonomics practice, but they may be helpful for people looking for examples of how a professional ergonomist provides solutions for companies wanting to improve the efficiency of their workers without decreasing their safety, health, or well-being.

CONTRIBUTORS

The examples published here were contributed by European Ergonomists and reviewed by representatives from the Centre for Registration of European Ergonomics (CREE) and by the Federation of European Ergonomics Societies (FEES).

FFES Logo

If you are a certified ergonomist and wish to contribute, please get in touch with a member of the executive board of CREE or FEES. Contributions are welcome, and no fee is charged.